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The MenuCRM Blog

We pride ourselves on providing relevant and intriguing blog articles that give you access to business tips and methods you can actively apply to your restaurant model. We frequently recruit guest authors that provide a first-hand experience of what it's like to run a successful digital restaurant and some tips to overcome some of its common struggles.

Key Elements Of Opening A Restaurant

A Modern Restaurant

The restaurant industry is massive, with plenty of room for new businesses to enjoy higher profits. This is one of the primary reasons why many people enter the industry. However, opening a restaurant is not an easy task, and not everyone can manage it. It requires knowledge of the industry, a solid business and financial plan, and an understanding of the competitors to ensure the success of the restaurant. Dining out experienced a significant hit due to the COVID-19 pandemic, but it might be a ...

Posted 8/4/2021 3:49:00 PM

Running a Restaurant for Dummies

A Modern Restaurant

Owning and running a restaurant is like a dream job for so many aspiring entrepreneurs. It is a dream that some may have put on hold since the pandemic had forced restaurants to seize indoor dining or perhaps even shut their doors permanently. The adverse effects of the virus are still shaving off the restaurants’ profits across the world as the food industry struggles to get a grip. To weather this crisis, the restaurant landscape can be seen adopting some new trends or have opened up diverse r...

Posted 8/3/2021 2:46:02 PM

Low Budget Marketing Ideas For Restaurant

Modern Restaurant with a Bar

Often, restaurant owners end up spending too much on marketing without getting great results. During some months, marketing efforts can even seem to have crossed the profits the restaurant made. Why? It all comes down to the wrong tactics. Fortunately, you don’t have to go through all of that. Even with a small budget, you can create an outstanding marketing campaign if you know what to do. There are numerous ways to market your restaurant without even spending any money. You shouldn’t limit you...

Posted 7/30/2021 9:21:10 AM

How to Protect Your Restaurant from Cybercriminal Activity

Busy restaurant

Like much of the hospitality industry, restaurants have also undergone widespread transformational changes to keep up with the digital age. As a result, innovations such as kiosks, ordering apps, artificial intelligence, and loyalty programs have changed customer preferences for personalized and faster checkout experiences. It’s a foregone conclusion for restaurants to also have a website that lets diners place online orders. Based on the convenience it offers, the restaurant industry sector has...

Posted 7/28/2021 2:24:28 PM

Digital Kitchens: Are the Future of the Restaurant Industry?

Food in a Takeaway Container

Restaurants are not strangers to changing trends. A continuous shift in customers base and higher competition have been the major driven force for restaurants around the globe to pursue innovative ways of enhancing customer satisfaction and doing business. The recent pandemic and lockdowns made a major impact on the restaurant industry. This wasn’t something anyone was prepared for, but restaurants found ways to overcome this setback. It led to the introduction of digital kitchens. Digital kitch...

Posted 7/16/2021 5:09:39 PM

A Brief Guide on Contactless Food Delivery

Food Delivery Man with a Bicycle

Since restaurants were forced to shut down their dining areas due to the pandemic, they quickly pivoted to delivery and takeout. This unprecedented shift also led to a fairly new concept for the restaurant industry – contactless or no-contact deliveries. The industry based on providing “service with a smile” has now entered the uncharted territory of no-contact service. However, with growing concerns of COVID, contactless deliveries had to quickly become a norm to serve customers safely and e...

Posted 7/14/2021 4:37:42 PM

A Brief Guide on Improving Payment Experience for Your Restaurant Customers

Smooth payment experience

The checkout process should be as simple as a walk in the park - nay, it should be simpler than that. " Just point me where to place my card, or point my phone's camera to scan the QR code, and let me get on with my day." Such is the mindset of the average customer when it comes to making payments. Quick and seamless payment methods were experiences exclusive to online businesses (such as ecommerce). But the pervasiveness of modern-day payment solutions has made its way into the hospitality indu...

Posted 7/9/2021 9:32:12 AM

8 Cross Selling and Upselling Strategies for Your Restaurant

Restaurant Sales Strategies

Upselling and cross-selling are two of the easiest methods of increasing your profitability. However, there is a fine line you must walk to avoid annoying your hard-earned customers. Not everyone will appreciate a sales pitch designed to milk them dry. The goal then, is to study the customer's immediate needs and coming up with non-obtrusive solutions that can improve their dining experience. Before we deep dive into the actual selling strategies, we'll have to define the difference between upse...

Posted 7/9/2021 9:18:09 AM

8 Customer Retention Strategies for Restaurants

Restaurant Customer Retention Strategy

When it comes to restaurants, the value of repeat business cannot be overstated. Ask any marketing expert, and they'll tell you it's more expensive to gain a new customer than to retain an existing one. A powerful restaurant guest retention strategy can contribute to your bottom line and also provide many key benefits that include: Developing a profitable and loyal customer base Effective word-of-mouth advertising Encourage more direct bookings (so you won't have to pay commission fees) Easier t...

Posted 7/7/2021 2:32:14 PM

Best Social Media Strategies to Boost Online Orders for Your Restaurant

Restaurant Social Media

Certain marketing best practices apply across all types of industries, but restaurants will find that they need to use a different playbook if they want more impactful results. Their marketing campaigns are story-driven and visually impactful - more so than other business sectors. More importantly, your marketing campaign needs to be tailored according to the target audience and pricing strategy. Some restaurants offer a more upscale food eating experience and won't get as many impulse purchases...

Posted 6/30/2021 2:24:05 PM

7 Reasons Why In-House Food Ordering System Is Better than Third-Party Apps

Why In-House Food Ordering System Is Better than Third-Party Apps

Nowadays, in-house food ordering is a crucial element in restaurants, and it is difficult to deny the advantages of having an in-house ordering system. Even before the pandemic, guests had a growing preference for online ordering. So much so that the National Restaurant Association found that 60% of all food service and restaurant sales were through delivery, drive-through, or take-out since 2019. An Opportunity for Restaurants In 2020, since most states had forced restaurants to shift to off-pr...

Posted 6/28/2021 2:54:32 PM

6 Big No-No's for Your Restaurant's Digital Success

Digital success of a restaurant

Those days are long gone when restaurants could do well while running their promotions through flyers and good word of mouth only. In the last couple of years, entering the digital domain has become as important for restaurants as it is for any other business. With more people resorting to mobile food ordering during the pandemic, it has now become very crucial for any restaurant to map out its online food marketing strategy. In short, restaurants have to prioritize their operations on the digit...

Posted 6/23/2021 7:41:05 PM